Delivery estimate
Estimated transit time is approximately seven days after dispatch. Actual timing varies by destination and carrier.
ITNaps Pets delivery
Shipping
Clear delivery information for your order, from dispatch to the doorstep.
Tracking
When tracking is available for your order, we will send the shipping details by email after dispatch. If you need help, contact support@itnapspets.com.
Order changes
We may not be able to change an order after it enters fulfillment. Email us as soon as possible if your shipping information needs attention.
Returns
To request a return, contact us within seven calendar days of delivery. Returns must be approved before being sent back. Read the Refund Policy for full conditions.